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I'm really disappointed with InstaForex support for partner and their security!

About 15 days ago there have a withdraw from my partner account which I did not authorized! Instantly I report it to get my money back and they can look into it. They replied and said that they will look into the issue, yes, I'm glad.

And then, 11 days later, no money back to my account, no reply from them! I contact them again to see how it work. They reply that it's impossible to get the money back!

Can you believe it? Usually it took 5 days or 1 week for the withdraw being processed, there have much time for them to denied withdraw request of that scammer but they did not make it!


Be aware everyone!!! You has been warmed!!!!!!!!!!!!!

Hello! Is this issue resolved? If in case this problem hasn't been resolved, kindly specify your account number?
 

ProTrader

Forex Supporter
Hello! Is this issue resolved? If in case this problem hasn't been resolved, kindly specify your account number?

No, it's not.

Actually if IFX does really care about this case then it can be solved easily as I reported it right after it happen. IFX has much time to prevent it.

You know, I only get reply again after 11 days when I sent second email asking about the process, I think they totally ignored it and only look into it again when I asked.

It's small amount so I don't really care but the support and security are suck and that's what I cannot accept.

My partner account 201869 and it is locked now (!!)
 
No, it's not.

Actually if IFX does really care about this case then it can be solved easily as I reported it right after it happen. IFX has much time to prevent it.

You know, I only get reply again after 11 days when I sent second email asking about the process, I think they totally ignored it and only look into it again when I asked.

It's small amount so I don't really care but the support and security are suck and that's what I cannot accept.

My partner account 201869 and it is locked now (!!)


Hello! please pay attention that according to the Agreement, all the claims are considered within 10 working days. I have sent a request about your issue to my colleagues from the Anti fraud Department, but if you are already have a correspondence via e-mail, it is better to keep it up.
 

ProTrader

Forex Supporter
Hello! please pay attention that according to the Agreement, all the claims are considered within 10 working days. I have sent a request about your issue to my colleagues from the Anti fraud Department, but if you are already have a correspondence via e-mail, it is better to keep it up.

Well, as the money is gone there need not to keep up with the discussion.

I just want to suggest that IFX must pay more attention to security when process payment

- I always withdraw using the same LR account and then that account sudden changed --> must at least hold that request.
- Account access from different country --> something wrong here.

Anyway, Ms. Bella, thank you very much for your support here. I really appreciate it

Thank you.
 
I started my business in instaforex.This is very popular broker house in our area.there withdrew and deposit system is very good.
 
Everyone can become a millionaire with InstaForex!
InstaForex has already proven itself as one of the best brokers worldwide. Numerous prizes and awards, more than a million accounts of clients from all over the world – that is the best evidence of broker's merits. Every day we diligently improve our services to make trading with InstaForex not only comfortable but also beneficial. That is why high achievements of our clients are the best award for the company.

Recently we told about an astounding success of trader millionaire Akhmad Arief who managed to earn $1,000,000 just in two weeks. And now the story repeats, but this time the Lady Luck has picked up Sergei Kovalenko from Russia. He has not only achieved Akhmad’s record but even improved it up to $1,500,000!

instaforex_millionaire_chart.PNG

The chart depicts the dynamics of Sergei’s trading balance. Since November 13, 2012 and within two weeks the trader was demonstrating a stable increase in profit. Later there were some insignificant losses and then an incredible hike in earnings during the first days of December. As of December 4, at 17:00 the balance hit $1,464,992.92 million. The rest of the month was more or less successful for Sergei but at the end of December the profit was lost.

"Prolonged and laborious work eventually helped me to successfully enter the market and take profit. Of course, I have made many mistakes, but now I have got a deeper understanding of my actions; I can rationally consider my abilities and knowledge. As the result, I have new goals!" - Sergei shares his impressions.

Unfortunately, new millionaire could not keep the victory for long and quite soon the balance started to decrease and the cherished sum of money was lost. However, Sergei is not in despair, he is analyzing his actions and is getting ready to conquer another high of $2,000,000.

"The luck is short-lived, you cannot count on it - only work, studies and understanding the market can bring good results. I have experienced that myself."

InstaForex wishes Sergei to achieve new goals. We hope that every company’s client will find the way to successful trading gaining full support from InstaForex.

instaforex_millionaire.jpg


Sergei's Kovalenko Interview

InstaForex: How long have you been on Forex?
Sergei: I started my way on Forex in late 2004 after hefty losses within HYIPs. By the way, I’m still studying; I keep attending various training courses, etc. Trading is not a game for me, but a job.

InstaForex: Which trading platform do you employ?
Sergei: I mostly trade using MetaTrader 4.

InstaForex: Do you pay attention to analytical reviews when trading?
Sergei: Yes, I definitely do. I actually mull over plenty of information before I decide to open a trade. All factors matter, even those related to astrology.

InstaForex: What leverage do you trade with?
Sergei: Leverage depends on the amount of your deposit. As a rule, I start with the largest leverage possible with my broker.

InstaForex: How could you explain the fact that you made a fortune with a relatively small initial deposit?
Sergei: It’s a result of a daily grind. Thanks to hard work, I managed to successfully enter the market and lock the profit in. I did make a lot of mistakes, but through time I have grown more aware, concentrated. Moreover, I have developed a sober mind, the ability to give my skills and knowledge realistic estimates. Now I’ve got new aims ahead! My nearest target is earning $2 million.

InstaForex: Which currency pairs do you prefer and why?
Sergei: I trade eight currency pairs. This quantity of currency instruments suits me best, as I have enough time to make profound analysis and build some forecasts. But I only enter the market if there’s a clear signal and the time and
date coincide for a certain pair.

InstaForex: Which indicators do you rely on?
Sergei: I’m one of the Gann masters at the online academy, so I prefer Gann methods.

InstaForex: What timeframe do you usually choose?
Sergei: Basically, I opt for H1.

InstaForex: Is this sum exactly what you had planned to earn at the very start?
Sergei: Of course, it’s not. After I lost around $150,000 in HYIPs, my only dream was to pay the debts. But very soon, in summer of 2012, I could make as much as $450,000. And that was when I set my first aim — $1 million. I hit it in
December.

InstaForex: You made huge accomplishment indeed. How do you feel about the loss? What conclusions did you draw?
Sergei: My conclusions are as follows: mistakes are great lessons to learn; never give up and rush forwards with your head cool! As for the loss, what can I say... It frustrated me of course, but what makes me glad and proud is the fact that I DID IT!!! And I will do it again!

InstaForex: Will you go through it all again?
Sergei: No doubt, YES!

InstaForex: If you succeed once again, what will you spend the money on?
Sergei: I will dedicate it to charity. I own a house in Cyprus, and I already bought a house for my parents too. So, I don’t need anything for myself.

InstaForex: What do you think help traders to make money on Forex ― years of practical experience or luck?
Sergei: Luck is evasive; it is not worth relying on. Good results are fuelled by hard work, studying and understanding the market. This is what I realized after years of trading.

InstaForex: Do you consider your profit to be a result of hard work or just a fluke?
Sergei: I don’t mean to brag, but I think it’s the fruit of my labour.

InstaForex: What would you advise beginners to do?
Sergei: First of all, get rid of illusions like "I will become rich with $100". You really need to study the basics of the currency market and find a good teacher, an expert in trading! Jokes aside, all you need is love trading. As a financier, I’m fond of figures. This realm is my vocation. And I wish everyone to enjoy the job!
 

IFX Kerstin

Broker Representative
InstaForex celebrates the winners
InstaForex has summarized the results of the last contests and is ready to announce the winners’ names. First of all, we would like to mention that all the participants demonstrated their will to victory and spirit of rivaly. Intrigue and tension were haunting players till the very end making it impossible to predict the results.

FX-1 Rally
Elena Gordeichyuk, talented racer and a born trader, astonished everyone with complete top-class results in FX-1 Rally on Friday! We heartily congratulate you on the victory and wish you all the best in the future! Those who could not win this time are welcome to register for the Friday contest on the relevant page of our website.

InstaForex Sniper
Magomed Aigubov was fortunate to win in InstaForex Sniper contest! Congratulations on your victory! We will be pleased to meet all the rest in the next step of the contest which will be held on March 11-15, 2013. Registration for the contest is open until 23:00 (GMT+2), March 10.

One Million Option
Last week Anton Shpak proved to be the best in options trading. Congratulations! We hope the Fortune will be by your side in the future as well! Do not be upset if you did not win, but defy the odds next week by
registering in the contest to be held from 11-15 March, 2013. Join us!

Lucky Trader
Sergei Nechayev was the first in the two-week contest Lucky Trader. We express our warmest congratulations and best wishes! Everyone who wants to fight for the right to be the best trader can fill in the registration form for the contest scheduled on March 11-22, 2013.

InstaForex - enjoy the trading!

Learn more about contests
Finalists’ photos and comments
 
Well, as the money is gone there need not to keep up with the discussion.

I just want to suggest that IFX must pay more attention to security when process payment

- I always withdraw using the same LR account and then that account sudden changed --> must at least hold that request.
- Account access from different country --> something wrong here.

Anyway, Ms. Bella, thank you very much for your support here. I really appreciate it

Thank you.

Hello! We already double checked our inboxs and found out that you haven't made a request for account#201869.

Please be informed that when you faced a problem like that you should immediately contact the Support Service because complaining on forums is not the best way to solve such a serious issue.

As for trading accounts, they are not allowed to withdraw any method, but since the partner's accounts are only deposited with the commissions of their referrals, there is an exception for this type of accounts and they may use different payment processors and banking details.

You can protect your account from unauthorized withdrawals by SMS security - you can activate this option in your Client Cabinet.

The logs of the Client Cabinet access are available in your cabinet - this way you can check if someone else accessed your account.

For detailed information about InstaForex Security System visit this page Security with InstaForex

And of course, we will pass your worries and suggestion to our management, so they could find a way to make your work with InstaForex even more secure.
 
Find your name in the winner's list!
Another contest week ended, having left behind intense rallies, intriguing battles and steep turns of the participants' destiny. InstaForex expresses gratitude to all traders who take part in our contests and campaigns, congratulates the winners, and invites you to grab the chance and test your skills in the next steps!

Trade Wise, Win Device
Getting a new fashionable device from InstaForex is real for all our customers! Once in two weeks we raffle off iPad, iPhone, Blackberry and Samsung Galaxy Tab. It is very easy to become the owner of a device: just upload your trading account with InstaForex for the sum of not less than $500 and register at the contest page. Chinwuba Nneoma Belife tried the fate and won iPad! Don't be afraid to make an attempt and register in the campaign right now! The next step starts on April 1 and lasts until April 12, 2013.

InstaForex Sniper
One of the most popular contests in Forex community - InstaForex Sniper - continues to develop, uniting thousands of traders from all parts of the world in their aim to win the main prize. The weekly prize of the contest for demo accounts amounts to $1,500, and there is a very serious fight for the right to get a part of the prize pool. According to the last week results, the best-directed shot was made by InstaForex sniper Andrej Kopchenov, congratulations! Register in the next step that will be held on March 25 - 29, 2013, test your luck!

Real Scalping by InstaForex
Every month InstaForex raffles off $6,000 among its customers within the framework of InstaForex Sniper contest. And Anna Vereschagina has become the winner of the last step! Congratulation! We also wish good luck to all contestants of the following step which is due on April 1 - 26, 2013. Register right away and you will have a chance to climb the winner's podium!

One Million Option by InstaForex
If you like options trading or if you want to try this interesting and profitable type of activity on Forex, hurry up to take part in a weekly contest One Million Option! The contest is designated for demo accounts so you will be able to master your skills of trading options and receive real money to your account. A weekly prize pool is $1,500. Last week the most experienced options' trader was Petr Sudzilovsky. Congratulations! Register in the following contest step and fight for the main prize since March 25 until March 29, 2013.

Have a lucky trading! Play and win with InstaForex!

Learn more about contests
Finalists’ photos and comments
 
InstaForex partners with the Marussia F1 Team
In spring 2013, InstaForex became an official supplier of the Marussia F1 Team, a participant in the prestigious and challenging FIA Formula One World Championship. InstaForex, one of the world leading brokerage companies on the currency market, supports the aspiration for high achievements and an active life style.


That was the reason for establishing a cooperation between the young and promising F1 Teamand InstaForex. The Marussia F1 Team has already demonstrated the spirit of rivalry and drive to challenge the more established teams. A goal that aligns with our own.


Partnering with the Marussia F1 Team, continues a good tradition of motorsports associations started by InstaForex - back in 2011 the company co-operated with InstaForex Loparis Team, the participant of the international Dakar Rally and the winner of the Silk Way Rally 2011.


Instaforex branding can be seen for the first time on the Marussia F1 Team cars that will compete in the 2013 Formula One Petronas Malaysia Grand Prix that takes place on Sunday 24th March. We know that the Marussia F1 Team will show its mettle and try and achieve its desired goals.


Andy Webb, CEO, Marussia F1 Team
“It is with great pleasure that we welcome InstaForex to the Marussia F1 Team - our second partnership with a major Russian company to be announced in as many weeks. As an Anglo-Russian team looking forward to the inaugural Russian Grand Prix in Sochi next season, we are thrilled that our clear progress over the winter and positive start to the new season are being met with such support and enthusiasm back ‘home’. This partnership and the access it affords to our Team is another way in which we can help to take Formula 1 to Russia and bring more of Russia to our sport.”



About the Marussia F1 TeamInstaForex partners with the Marussia F1 Team
Small is beautiful. That’s certainly the premise of the Marussia F1 Team, a young and ambitious Anglo-Russian challenger competing in the FIA Formula 1 World Championship.


Virgin Racing joined the Formula One grid in 2010. By 2011 sponsor Marussia had purchased a shareholding in the team and renamed it Marussia Virgin Racing. In 2012, the team became known as the Marussia F1 Team - the first Anglo-Russian Formula 1 Team. The operation is now based in a new UK HQ and following significant investment is aiming to challenge the more established teams in 2013.
 

IFX Kerstin

Broker Representative
InstaForex Sniper
Being one of the most captivating, InstaForex Sniper contest gives traders a thrill to get the main prize. The reason why the bravest and hardest ones were fighting for the victory is weekly contest prize pool amounting $1,500. The last week was successful Herbert Antonia Zarama Erzo who proved to be the first! Congratulations! Take part in the next competition which is held on April 1-5, 2013 (GMT+3). Enter the struggle and reach the goal!

FX-1 Rally
Hasten to partake in super-high-speed contest FX-1 Rally which is held every Friday among demo accounts. The contest prize pool is $1,500 - a reward equal to merits! Last week Marija Bozovic was the fastest trader. Congratulations and applauses to the winner! Those who want to gain revenge do not miss the chance from 00:00 to 23:59 March 29, 2012 (GMT+3)! Hurry up to register for the contest. Every InstaForex customer, without exception can take part in the contest! See you at the start!

Lucky Trader
Lucky Trader is the longest InstaForex contest held among demo accounts. Our company provides the customers with the opportunity to register for the next step. Biweekly prize pool totals $3,000 or $75,000 a year! This time Tomas Stolc was the luckiest! We heartily congratulate the winner! Take part in our contest as the fortune, undoubtedly, is looking for you! The next step will take place from April 8-18, 2013 (GMT+3).

Chancy Deposit
Every Chancy Deposit contestant can receive $1,000 from InstaForex. If you want to get extra money to your trading account, trading as usual, do not hesitate to register for the contest right now! The contest is held among the customers who topped up their accounts with not less than $3,000. Mohd Almuzmie became another lucky winner! Do not miss the chance to try your fortune and benefit from it! The next step will be held from April 1-7, 2013 (GMT+3).

Learn more about contests
Finalists' comments and photos
 

IFX Gertrude

Broker Representative
InstaForex - sponsor and participant of China Guangzhou International Investment and Finance Expo
It was the first time InstaForex became the silver sponsor and a participant of China Guangzhou International Investment and Finance Expo which took place on March 5-7, 2013, in Guangzhou, China.

A long-standing event, actively supported by China's government and closely watched by local and international mass media, traditionally became a big sensation for the world business elite. During three days hundreds of companies and enterprises, specializing in deferent fields, including the financial sector, were promoting their offers and services to the Chinese customers.

instaforex_china_expo_2013.jpg

А presentation of the brightly-lit and ultramodern InstaForex booth was one of the highlights The broker introduced its innovative services and beneficial terms of trade. Numerous visitors could get detailed information on any question about trading a special comfortable consultation area or at the information desk. The visitors of the booth were granted souvenir gifts.

The end of every exhibition day was marked by the raffle of bonus trading accounts and valuable prizes by InstaForex. Thus, three Samsung Galaxy Tab 2 tablet computers, Samsung Galaxy S Advance smartphone and eight certificates of $500 each were gifted during the event.

Exposition organizers honored InstaForex for substantial contribution to the event. InstaForex was awarded the title of the Best Broker in Asia 2012 for the high-quality services provided.

Summing up China Guangzhou International Investment and Finance Expo, InstaForex would like to thank all the visitors for the genuine interest and positive feedback as well as exposition organizers for the trust and opportunity for cooperation.
 

IFX Yvonne

Broker Representative
Luck favours the winners!
Another week of contests so much favoured by everybody, has finished. Now it's time to find out the results! InstaForex sincerely thanks all the participants and expresses appreciation to traders for being responsive and attentive! The contest week appeared to be active and unpredictable, the events were developing flash-like and intriguing! And now the moment has come to name the winners! If you wish to taste the inimitable flavour of victory and feel being on top of success, take part in our contests!

One Million Option
In case you are interested in trading options and you have a demo account, hurry up to partake in a weekly InstaForex contest One Million Option! The prize pool of the contest is $1,500. Last week step was won by Mikhail Chikin. Congratulations to the most skilful options' trader! However, you can take his place, just get enrolled in the next step of the contest which is due April 8-12, 2013 (GMT+2). Please, note that the registration procedure closes one hour before the beginning of the contest.

Act brave, and get your reward!

InstaForex Sniper
If a fight spirit and enthusiasm live in your heart, register for one of the most popular contests InstaForex Sniper! every week only the bravest and the most rock-ribbed demo account holders take part in the contest! You also have a right to pretend to receiving a part of the weekly prize pool of $1,500! As for the last week, here the most accurate shot was made by Yury Nelzin. Congratulations to the triumphator! Make sure you can take a good aim, register for the next step which will be held April 8-12, 2013 (GMT+2).

Point your gun the right way and reach the target!

FX-1 Rally
Every Friday a slashing contest FX-1 Rally by InstaForex starts! The fastest traders are able to get a part of $1,500 prize pool! And the last week prize was won by Tuly Yeasmin! Congratulations! Register for the next stage which will start on April 5, 2013, 00:00 until 23:59 (GMT+2), and drop the hammer! There are no limitations for InstaForex clients in the contest.

Racers of all countries, get united in your striving to win!

Trade Wise, Win Devices
You have a unique chance to be the owner of a super-stylish prize! InstaForex offers this opportunity in its campaign Trade Wise, Win Devices. Once in a span of two weeks we are raffling off such mobile devices as iPad, iPhone, Blackberry and Samsung Galaxy Tab. You can be the one to win a prize, just upload your trading account with for $500 or more, and sign up for the contest. Dmitry Sadykov has won! Our congratulations to the winner! You are welcome to take part in the contest.
Register in the campaign right away! The next step is due April 15-26, 2013 (GMT+3).

Get stylish and mobile!

Learn more about contests
Finalists' comments and photos
 

IFX Gertrude

Broker Representative
New type of ForexCopy commission
The ForexCopy system launched the fifth type of commission - commission per lots traded. This type of reward is paid by the broker and not by the follower, who uses the service for free. The commission totals 0.5 pips per 1 lot copied from a trader’s account.

This kind of commission enables the trader to increase the project appeal and the number of followers. The follower, in his turn, will be able to copy positions of many traders for free.

You can activate commission of new the type in the Profile section of Client Cabinet. Go to Copying Terms and choose Company in the Who Pays Commission section.

However, keep in mind that commission per lots traded cannot be combined with other commissions. Moreover, this commission is available for new ForexCopy followers only, so current followers will continue trading on the same terms.

InstaForex - the best for the customers!
 

IFX Gertrude

Broker Representative
Victory is well-deserved!
InstaForex greets all its customers partaking in its weekly engrossing contests and campaigns. We are excited to congratulate the winners on the reaped rewards and express our gratitude to all those who struggled for the victory. No doubt, next time Lady Luck will smile at you! And now it is high time to present the results of the past contest week.

InstaForex Great Race
Another run of InstaForex Great Race 2013 is over. Being one of the most large-scale competitions for owners of demo accounts, it unites dozens of thousands of traders from all around the world. And this time the main prize of $3,000 went to … Sergey Kovgan! You are also welcome to stand your chance for victory! Just register for the next contest round which will be held from April 29 to May 24, 2013.

One Million Option
InstaForex provides brokerage services on the international currency market, offering traders all the major instruments to deal with. And options are no exception! The One Million Option contest is organized specially for those who want to earn profit on Forex through trading options. Not only can you try this type of trading, but you also have an opportunity to win additional funds as a deposit to your account. Viktor Smischuk, the last week’s triumpher, has already boosted his capital. The weekly prize pool of this contest amounts to $1,500, and you may well get a part of this sum! The only thing you need to do is sign up for the next contest stage scheduled for April 15-19, 2013. Don’t miss the boat, register right now!

Real Scalping
This time Mikhail Chikin is the best in short-term trading. Congratulations! If you feel like getting a lump of the 2013 prize pool, which is $72,000, then do not hesitate to register for the next run due on May 6-31, 2013. Believe in yourself and be sure fortune will favour you.

FX-1 Rally
And again InstaForex is searching for the next Schumacher among participants of the FX-1 Rally tournament. Tuly Yeasmin is the one to have demonstrated a splitting speed and have overcome all the obstacles last week! We are happy to congratulate the prize taker! We wish that all the other contestants would manage to become leaders next time. The upcoming round will take place on April 12, 2013, from 00:00 to 23:59. Hurry up, registration ends an hour before the contest starts.

Learn more about contests
Finalists' comments and photos
 
InstaForex - sponsor and participant of China Guangzhou International Investment and Finance Expo
It was the first time InstaForex became the silver sponsor and a participant of China Guangzhou International Investment and Finance Expo which took place on March 5-7, 2013, in Guangzhou, China.

A long-standing event, actively supported by China's government and closely watched by local and international mass media, traditionally became a big sensation for the world business elite. During three days hundreds of companies and enterprises, specializing in deferent fields, including the financial sector, were promoting their offers and services to the Chinese customers.

instaforex_china_expo_2013.jpg

А presentation of the brightly-lit and ultramodern InstaForex booth was one of the highlights The broker introduced its innovative services and beneficial terms of trade. Numerous visitors could get detailed information on any question about trading a special comfortable consultation area or at the information desk. The visitors of the booth were granted souvenir gifts.

The end of every exhibition day was marked by the raffle of bonus trading accounts and valuable prizes by InstaForex. Thus, three Samsung Galaxy Tab 2 tablet computers, Samsung Galaxy S Advance smartphone and eight certificates of $500 each were gifted during the event.

Exposition organizers honored InstaForex for substantial contribution to the event. InstaForex was awarded the title of the Best Broker in Asia 2012 for the high-quality services provided.

Summing up China Guangzhou International Investment and Finance Expo, InstaForex would like to thank all the visitors for the genuine interest and positive feedback as well as exposition organizers for the trust and opportunity for cooperation.
My I know the schedule of forex expos and seminars of instaforex? I'm just wondering if you can visit the Philippines also. Our country has 97 million people and almost 40% has internet connection. So I'm sure even if 10% of our population will try forex trading that would be 10 million clients already.
 

IFX Yvonne

Broker Representative
My I know the schedule of forex expos and seminars of instaforex? I'm just wondering if you can visit the Philippines also. Our country has 97 million people and almost 40% has internet connection. So I'm sure even if 10% of our population will try forex trading that would be 10 million clients already.


Hi Budado! The nearest expo we are going to take part in is going to take place in Singapore on June 6. The schedule is available here showfxworld. We would be happy to visit Philippines in case we are invited by the organizer.
 
I hope theirs an organizer in our country. Anyway I'm happy that I have six active accounts in here right now. I'm still hoping to maintain and expand my account in here. So far I'm happy with my monthly performance. I still do maintain 10% to 30% profit each month in here.
 
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