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InstaForex | unauthorized withdrawal Warning

Discussion in 'Forex Scam/Fraud & Warnings' started by ProTrader, Jan 29, 2013.

  1. ProTrader

    ProTrader Forex Supporter

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    Guys, one Jan 17, 2013 there have a withdraw from my partner account, and I did not make that request.

    Instantly, the same day I report it to InstaForex partner and shortly later, I receive replied from them said that:


    On Jan 28 , 11 days has passed and no reply from them, no money back to my account! I contact them again to see how the process and then they reply:

    Now there have few points you must know:

    1. Usually it took 5 days to 1 week for them process withdraw from partner account, there have much time for them to look into the issues and denied that withdraw, but they did not make it! THEY IGNORED MY REPORT!

    2. In the past my withdraw request always get denied when I change my LR account or try to withdraw using another payment processor. They why this time they process it too easily? Different LR account from Different country?

    3. Every time I request withdraw, there always have email confirmation, include a link in case I want to cancel my request. But it's not this time when cheater try to withdraw from my account? WHY?

    I guest it's enough for you to understand.
     
  2. IFX Bella

    IFX Bella

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    Hello! We already replied this issue in your other posts from other forums. We already double checked our inboxes and found out that you haven't made a request for your account.

    Please be informed that when you faced a problem like that you should immediately contact the Support Service because complaining on forums is not the best way to solve such a serious issue.

    As for trading accounts, they are not allowed to withdraw any method, but since the partner's accounts are only deposited with the commissions of their referrals, there is an exception for this type of accounts and they may use different payment processors and banking details.

    You can protect your account from unauthorized withdrawals by SMS security - you can activate this option in your Client Cabinet.

    The logs of the Client Cabinet access are available in your cabinet - this way you can check if someone else accessed your account.

    For detailed information about InstaForex Security System visit this page Security with InstaForex


    And of course, we will pass your worries and suggestion to our management, so they could find a way to make your work with InstaForex even more secure.
     
  3. ProTrader

    ProTrader Forex Supporter

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    I DID! If you read my post you may know that I did contact support right after I've known someone access my account, but they do nothing, not even cancel that payment!

    Thank you for your support here but I don't need it now, I need it when I have trouble and no one from your company willing to do anything.

    Thank you anyway!
     
  4. FxGuy

    FxGuy

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    This is really scary to know that someone can just empty your account :( I really feel sorry for you ProTrader. Was your email account also hacked? Because everytime you request a withdrawal you get a withdrawal request to your email and you can cancel it there...
     
  5. djones

    djones

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    Instaforex is not giving any with draw to any one , I also requested for with draw for 5-6 times and suddenly I got that my verification has been cancelled and that was really disgusting , now I stopped trading their. so many scam warning which I found in other sites tell same thing that this is just a waste of time to trade in Instaforex.
     
  6. Daisy

    Daisy

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    What an interesting story here. I guess I learn a lot without you telling me all about it. I don't believe in someone hacking you all of a sudden like that and there might be other things involved but it just look like that. There are many things that companies won't tell us anyways so not to trust anyone but protect yourself from these online people. I guess someone just posted about perfect money scam on golden talk too so beware.
     
  7. Ruchibhar

    Ruchibhar

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    its bad. someone can empty my account like this? oh my god.
     
  8. riki143

    riki143

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    i have been trade with FBS for 3 years and still my recommended broker!!
    Now they have 30% deposit bonus..and free $5 for new client..:)
     
  9. Dormis

    Dormis

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    There is a scam alert on forexpeacearmy about instaforex. this is convincing.
     
  10. willy

    willy

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    but i do not have any problem with instaforex because i make 42$ as a profits and after that i make my request to withdraw the profits because my account is bonus account and i receive the money after just 24 hours in my account in neteller
     
  11. pithyon

    pithyon

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    what this about this broker. i do not trade with it. but i have account in this.
     
  12. chicken

    chicken

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    it is true. i have an account with this broker . is money safe with it
     
  13. budado

    budado

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    I have 10 trading accounts in here and until now I don't have any problem in here that I don't solve. So I'm happy with my accounts in here. In fact my plan is to have 100,000 dollars trading capital in here. This is my goal in here.
     
  14. Luice Martin

    Luice Martin

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    This is an good broker.
     
  15. MoonFF

    MoonFF

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    Very disappointing response from the broker
     
  16. cashcube

    cashcube

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    Though many trader doesn't trust instaforex, but i use them, i made couple of withdrawal & they pay me within 24 hours. So still no complain with withdrawal.
     
  17. blackdiamond

    blackdiamond

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    This broker was marked scam in FPA and there are many involved cases that can claim Insta is a scam broker, if you trade profitable, it's almos impossible to withdraw your profit.
     
  18. budado

    budado

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    I already have 23 trading accounts in here and have more than 15,000 dollars bonus funds and investment trading capital total balance and I am getting paid each month. Yes its has a scam mark in FPA. But FPA is just a site and not a regulated forex trading body.
     
  19. santri

    santri

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    There are so many threads in forex forums that talking about this broker performance. Perhaps, it would make you think twice to join with them
     
  20. blackdiamond

    blackdiamond

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    Never trade with this broker, however this broker support many forums and if someone join a forum, 99% you can invest to this broker with thousands of good feedback.